Updating your MyAllocator Credit Card Password

If you are receiving an "Error while retrieving Credit Card from MyAllocator. 451 - CC password expired" on reservations that are downloaded from MyAllocator, you need to update the credit card password within MyAllocator. 

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Updating your MyAllocator Credit Card Password

  1. First click on the Integrations main navigation menu on the left.
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  2. Next click on the MyAllocator Settings.
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  3. Next click on the blue Configure button.
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  4. At the top click on the green Continue button.
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  5. This will take you to the Credit Card Settings page. Click the link in the Step 1 section to "Sign in to your MyAllocator account and set up your Credit Card Password now."
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  6. Upon doing so, you will taken to the MyAllocator portal where you can set your new password:
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  7. When finished updating the password, enter that new password in the Credit Card Password field in the Step 2 section.
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  8. Click the green Update Credit Card Password button. 
  9. Now you can close the window by using the standard Close option in the upper left. 
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Now, if you go back into those reservations with the error. Near the top of the reservation in the Credit Card area will be a blue Fetch button. Click that button to capture and update the credit card number. 

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