Override A Rate

Override a Rate

There are times when a standard rate must be overridden during the reservation process. The following steps describe how to complete this process on the Occupancy Map:

1. Click and drag to highlight the nights that the guest will be in house.

2. Nightly rates are displayed in the reservations details section in the right-hand pane. Left-click the reservation night whose rate is being overwritten.

3. Use the Up and Down arrows to change the rate by a single dollar in either direction or left-click into the field in order to enter a new rate.

4.   Click the checkmark to confirm the new rate. 

5.   Click the Book this Unit Now button to continue making the reservation.

Room rates can be restored to their defaults by clicking the Reset button in the rate section of the reservation details pane.