Letter Codes

The following is a list of all the letter codes currently available in the letter editor and their definitions.

Date and Time 


  • Date - The current date (today) in short format
  • Date (Long)- The current date (today) in long format
  • Date (Custom)- The current date (today) in custom format (use "data-format" html attribute to specify custom format)
  • Time (Short) - The current time in short format 
  • Time (Long) - The current time in long format 
  • Time (Custom) - The current time in custom format 
  • Time (Custom) - The current time in custom format (use "data-format" html attribute to specify custom format)
  • Now (Short) - The current date and time in short format
  • Now (Long) - The current date and time in long format
  • Now (Custom) - The current date and time in custom format

 Business Information 


  • Business Name - The name of the business
  • Business Phone Number - The phone number for the business
  • Business Phone Number (link) - The phone number link for the business
  • Business Email Address - The email address for the business
  • Business Email Address (link) - The email link for the business
  • Business Website - The website for the business
  • Business Website (link) - The website link for the business
  • Business Street Address - Street address for the business
  • Business City - City for the business
  • Business State - State for the business
  • Business Postal Code - Postal code for the business
  • Business Country - Country for the business
  • Business Terms and Conditions - The Terms and Conditions for your Business
  • Business Policies And Restrictions - The Policies and Restrictions for your Business

Guest Information


  • Prefix - Mr., Mrs., Dr., etc.
  • First Name - Person's first name
  • Last Name - Person's last name
  • First and Last Name - Person's last and first names
  • Suffix - Person's suffix
  • Additional Names - Additional names (separated by space)
  • Company - Person's company name
  • Email Address - Person's primary email address
  • Phone Number - Person's primary phone number
  • Address Type - Person's primary address type (Home, Work, etc.)
  • Street Address - Person's primary street address
  • City - Person's primary city
  • State - Person's primary state
  • Postal Code - Person's primary postal code
  • City, State Postal - Person's primary city, state, and postal combined
  • Country - Person's primary country
  • Public Note - Person's public notes
  • Person Tags - All Tags on the Person
  • Important Person Tags - Only the Important Tags on a Person
  • Person Custom Fields - Person Custom Fields listed

Reservation Information


  • Confirmation Number - Reservation confirmation number
  • Cancellation Number - Reservation cancellation number
  • Special Requests - Special requests for the reservation
  • Arrival Date (Short) - Reservation arrival date in short format
  • Arrival Date (Long) - Reservation arrival date in long format
  • Arrival Date (Custom) - Reservation arrival date in custom format (use "data-format" html attribute to specify custom format)
  • Departure Date (Short) - Reservation departure date in short format
  • Departure Date (Long) - Reservation departure date in long format
  • Departure Date (Custom) - Reservation departure date in custom format (use "data-format" html attribute to specify custom format)
  • Reservation Length - Reservation number of nights
  • Reservation Party Size - Total number of guests
  • Reservation Guests - Bulleted list of guest types and counts
  • Unit Names - Space delimited list of unit names in the reservation
  • Unit Descriptions - Space delimited list of unit descriptions in the reservation
  • Unit Alternate Descriptions - Space delimited list of unit descriptions in the reservation
  • Unit Details - A table listing of all units (with details) in the reservation
  • Resource Names - Comma-delimited list of resource names in the reservation
  • Resource Descriptions - Space delimited list of resource descriptions in the reservation
  • Resource Details - A table of all resources (including name, description, and dates assigned) in the reservation
  • Rate Plan/Unit Type Names - Comma-delimited list of rate plan/unit type names for each unit in the reservation.
  • Rate Plan/Unit Types Descriptions - Comma-delimited list of rate plan/unit type descriptions in the reservation.
  • Rate Plan/Unit Type Alternate Descriptions - Space delimited list of rate plan/unit type alternate descriptions in the reservation.
  • Rate Names - Comma-delimited list of rate names in the reservation. 
  • Packages - Space delimited list of packages in the reservation
  • Reservation Taxes - Total reservation taxes
  • Reservation Fees - Total reservation fees
  • Reservation Charges - Total reservation charges
  • Reservation POS Charges - Total reservation point of sale charges
  • Reservation Package Charges - Total reservation package charges
  • Reservation Unit Charges - Total reservation unit charges
  • Reservation Average Daily Rate - Average daily rate for unit charges
  • Reservation Payments - Total reservation payments
  • Reservation Balance Due - Total amount due for the reservation
  • Reservation Balance After Deposit - Total amount due for reservation after the first deposit is paid
  • Reservation Tax Details - A table listing of all taxes (with details) on the reservation
  • Reservation Fee Details - A table listing of all fees (with details) on the reservation
  • Reservation Payment Details - A table listing of all payments made (with details) on the reservation
  • Reservation Last Payment Details - A table listing of the last payment made (with details) on the reservation. 
  • Reservation Open Pre-Auths - A table listing of all open credit card pre-authorizations (with details) on the reservation.
  • First Deposit Amount - Amount of the first deposit
  • Deposit Due Date (Short) - Date that first deposit is due in short format
  • Deposit Due Date (Long) - Date that first deposit is due in a long format
  • Deposit Due Date (Custom) - Date that first deposit is due in custom format (use "data-format" html attribute to specify custom format)
  • Deposit Total - Total deposit amount required
  • Reservation Deposit Details - Bulleted list of deposit requirements for the reservation
  • Reservation Custom Fields - A list of Reservation Custom Fields. 

Invoice Information


  • Invoice Number - Invoice number
  • Invoice First Name - Invoice contact's first name
  • Invoice Last Name - Invoice contact's last name
  • Invoice Notes - Invoice notes
  • Invoice Total Charges - Total invoice charges
  • Invoice Total Discounts - Rate discounts and manual discounts combined
  • Invoice Total Rate Discounts - Sum of applied rate discounts, such as AAA or promo discounts
  • Invoice Total Manual Adjustments - Any manual adjustments, such as money taken off of one day
  • Invoice Total Taxes - Total invoice taxes
  • Invoice Total Fees - Total Invoice Fees
  • Invoice Total with Tax and Fees - Total invoice charges including taxes and fees
  • Invoice POS Charges - Total invoice point of sale charges
  • Invoice POS Taxes - Total Invoice point of sale tax
  • Invoice POS Fees - Total invoice point of sale fees
  • Invoice POS with Tax and Fees - Total invoice point of sale charges including taxes and fees
  • Invoice Package Charges - Total invoice package charges
  • Invoice Package Taxes - Total invoice package taxes
  • Invoice Package Fees - Total invoice package fees
  • Invoice Package with Tax and Fees - Total invoice package charges including taxes and fees
  • Invoice Unit Charges - Total invoice unit charges
  • Invoice Unit Taxes - Total invoice unit taxes
  • Invoice Unit Fees - Total invoice unit fees
  • Invoice Unit with Tax and Fees - Total invoice unit charges including taxes and fees
  • Invoice Resource Charges - Total invoice resource charges
  • Invoice Resource Taxes - Total invoice resource taxes
  • Invoice Resource Fees - Total invoice resource fees
  • Invoice Resource with Tax and Fees - Total invoice resource charges including taxes and fees
  • Invoice Gift Certificate Charges - Total invoice gift certificate charges
  • Invoice Gift Certificate Taxes - Total invoice gift certificate taxes
  • Invoice Gift Certificate Fees - Total invoice gift certificate fees
  • Invoice Gift Certificate with Taxes and Fees - Total invoice gift certificate charges including taxes and fees
  • Invoice Filtered Charges - Total invoice filtered charges
  • Invoice Filtered Taxes - Total invoice filtered taxes
  • Invoice Filtered Fees - Total invoice filtered fees
  • Invoice Filtered with Tax and Fees - Total invoice filtered charges including taxes and fees
  • Invoice Total Payments - Total invoice payments
  • Total invoice Open Re-Auths - Total open credit card pre-authorizations on the invoice
  • Invoice Balance Due - Total amount due for the invoice
  • Invoice Line Items - A table listing of all line items (with details) on the invoice
  • Invoice unit Line Items - A table listing of all unit line items (with details) on the invoice 
  • Invoice Resource Line Items - A table listing of all resource line items (with details) on the invoice
  • Invoice POS Line Items - A table listing of only POS line items (with details) on the invoice
  • Invoice Gift Certificate Line Items - A table listing of only gift certificate line items (with details) on the invoice
  • Invoice Tax Details - A table listing of all taxes (with details) on the invoice
  • Invoice Fee Details - A table listing of all fees (with details) on the invoice
  • Invoice Payment Details - A table listing of all payments made (with details) on the invoice
  • Invoice Last Payment Details - A table of the last payment made (with details) on the invoice
  • Invoice Open Pre-Auths - A table listing of all package charges (with details) on the invoice
  • Invoice Package Line Items - A table listing of all package charges (with details) on the invoice
  • Invoice Package POS Items - A table listing of all package POS charges (with details) on the invoice 
  • Filtered Line Items - A table of all line items that match the filter.  (Key Items Statements)

 Gift Certificate Information


  • Gift Certificate Number - Gift Certificate number
  • Sale Price - Gift Certificate sale price
  • Face Value - Gift Certificate face value
  • Balance - Amount of gift certificate remaining
  • Amount Redeemed - Amount of gift certificate already redeemed
  • Redemption Details - A table listing all redemptions (with details) against the gift certificate
  • Creation Date (Short) - The creation date in short format
  • Creation Date (Long) - The creation date in long format
  • Creation Date (Custom) - The creation date in custom format (use "data-format" html attribute to specify custom format)
  • Expiration Date (Short) - The expiration date in short format
  • Expiration Date (Long) - The expiration date in long format
  • Expiration Date (Custom) - The expiration date in custom format (use "data-format" html attribute to specify custom format)
  • Restrictions - Gift Certificate restrictions
  • Recipient Notes - Notes to the recipient
  • Private Notes - Internal/Private notes about the gift certificate
  • Recipient Salutation - Mr., Mrs., Dr., etc.
  • Recipient First Name - Recipient's first name
  • Recipient Last Name - Recipient's last name
  • Recipient First and Last Name - Recipient's first and last names
  • Recipient Last, First Name - Recipient's last and first names
  • Recipient Suffix - Recipient's suffix
  • Recipient Company - Recipient's company name
  • Recipient Email Address - Recipient's primary email address
  • Recipient Phone Number - Recipient's primary phone number
  • Recipient Address Type - Recipient's primary address type (Home, Work, etc.)
  • Recipient Street Address - Recipient's primary street address
  • Recipient City - Recipient's primary city
  • Recipient State - Recipient's primary state
  • Recipient Postal Code - Recipient's primary postal code
  • Recipient City, State Postal - Recipient's primary city, state, and postal combined
  • Recipient Country - Recipient's primary country
  • Recipient Public Note - Recipient's public notes