A. Any time you make changes to your configuration, including changing rates, adding or subtracting units, marking units as online bookable or not online bookable, etc, you should run Verify Configuration. This will validate and update all of the rate and unit information on the booking engine with that on your desktop system. This will also reconfirm your occupancy. You should NEVER cancel this process without first contacting support. Canceling this process may result in incorrect occupancy on your web site.
Verify Occupancy can be run periodically (once a week, unless recommended otherwise by the support team). Once again, if you are running this process, you should not cancel it, as canceling this process may also result in incorrect occupancy on your web site. Note that the Auto Update feature is designed to keep your occupancy up to date.