Onboarding Training Videos
Channel Management and OTAs
- Connect VRBO/Homeaway to MyAllocator
- Connect Booking.com to MyAllocator
- Channel Specific Base Rate Adjustment
- Viewing Credit Card Information for Channel Manager Reservations
- Connecting Expedia to MyAllocator
- Setting Up A MyAllocator Account
Frequently Asked Questions
- Configuring Owner Rates
- Ensuring Email Delivery
- Why Can’t I Use a Third-Party Email Address with rezStream Cloud?
- Disable Auto Proxy Settings in Windows 10
- Eviivo Conversion
- Firefox printing issues
How To Videos
- Credit Card Processing (External) - Part 2
- Credit Card Processing (Integrated) - Part 1
- Editing a Payment Date
- Creating an Add-on Package
- Check In Wizard
- Configuring Calendar Options
Dashboard
- Bulk Printing Letters
- Configure Dashboard Settings
- Key Items
- Recent Gift Certificates
- Understanding Tasks
- Understanding Tabs
Occupancy Map
- Managing Housekeeping - Clean/Dirty Mode
- Book by Type Mode
- Wait List
- Occupancy Map Unit Color
- Quickly Finding Number of Guests from the Occupancy Map
- Quick Rate Editor
People
- Repeat Guest Auto Tag
- Merging Contacts
- Printing Envelopes and Address Labels
- Export a Contact List to a .CSV file
- Finding a Contact
- How to Edit Guest Details
Reservations
- Adding Group Members to a Reservation
- Assigning Units in a Group Reservation
- Edit an Existing Reservation
- Re-Booking a Reservation for Next Year
- View Audit History (Log of Activity) for a Reservation
- Tax Exemptions
Invoices
- Post a Charge
- Taking a Credit Card Payment
- Refunding a payment
- Void a Payment
- Credit Card Pre-Authorization Scenarios
- Printing an Invoice
Gift Certificates
Reports
- Tax Calculations
- Links to Old Reports
- Sorting Columns on Reservation Reports
- Blank Reports when Printing
- Gift Certificate Redemptions
- Gift Certificate Sales Report
Configuration
- Resources
- Rate Discounts
- Akia SMS Integration Configuration and Contactless Check-In
- Setting up Units
- Cloud PMS > TCMS Website Connection
- User Permission Settings
Cloud Booking Engine
- Configuring Your Booking Engine
- Booking Engine URL
- Booking Engine Bookable by Unit Type (grouped by Rate Plan)
- Adding an Image to a Room, Rate, P.O.S. Item, or Package
- Automatic Deposits on the Booking Engine
- Same Day Online Booking Cut Off Time