Onboarding Training Videos
Channel Management and OTAs
- Channel Manager - Frequently Asked Questions
- Setting Up A MyAllocator Account
- Channel Specific Base Rate Adjustment
- Viewing Credit Card Information for Channel Manager Reservations
- Manage Occupancy blocks by Channel
- Updating your MyAllocator Credit Card Password
Frequently Asked Questions
- Configuring Owner Rates
- Ensuring Email Delivery
- Why Can’t I Use a Third-Party Email Address with rezStream Cloud?
- Disable Auto Proxy Settings in Windows 10
- Eviivo Conversion
- Firefox printing issues
Integrations
How To Videos
- Editing a Payment Date
- Creating an Add-on Package
- Check In Wizard
- Configuring Calendar Options
- Social Settings
- Editing Room Descriptions
Dashboard
- Bulk Printing Letters
- Configure Dashboard Settings
- Key Items
- Recent Gift Certificates
- Understanding Tasks
- Understanding Tabs
Occupancy Map
- Customizing the Occupancy Map
- Book by Type Mode
- Occupancy Map Unit Color
- Mark Units Out of Service
- Wait List
- Managing Housekeeping - Clean/Dirty Mode
People
- Adding a contact
- How to Edit Guest Details
- Understanding Public and Private Notes
- Merging Contacts
- Printing Envelopes and Address Labels
- Repeat Guest Auto Tag
Reservations
- Searching and Filtering Reservations
- Make a Reservation
- Generate a Letter
- Check a guest In or Out
- Edit an Existing Reservation
- Locking Unit Assignments to Prevent Moves and Changes
Invoices
- Invoices - Filtering and Searching
- Creating Invoices for Retail/Point of Sale (POS) and Reservations
- Printing or Emailing an Invoice
- Post a Charge
- Taking a Credit Card Payment
- Refunding a payment
Gift Certificates
Reports
- Tax Calculations
- Links to Old Reports
- Sorting Columns on Reservation Reports
- Blank Reports when Printing
- Gift Certificate Redemptions
- Gift Certificate Sales Report
Configuration
- Resources
- Rate Discounts
- Setting up Units
- Cloud PMS > TCMS Website Connection
- User Permission Settings
- Edit Point of Sale items
Cloud Booking Engine
- Configuring Your Booking Engine
- Booking Engine URL
- Booking Engine Bookable by Unit Type (grouped by Rate Plan)
- Adding an Image to a Room, Rate, P.O.S. Item, or Package
- Automatic Deposits on the Booking Engine
- Same Day Online Booking Cut Off Time