Onboarding Training Videos
Channel Management and OTAs
- MyAllocator Cancellations and Automatic Adjustment Settings
- MyAllocator: Integrating Units
- MyAllocator: Billing Setup
- MyAllocator - Password/Username Reset
- Booking Times - MyAllocator Channels
- Airbnb Fee Instructions Using MyAllocator Integration
Frequently Asked Questions
- What is rezStream Protection?
- Why do I have to enter an authentication code every time I log in?
- How do I set up and configure rezStream Cloud?
- Configuring Owner Rates
- Ensuring Email Delivery
- Why Can’t I Use a Third-Party Email Address with rezStream Cloud?
Integrations
How To Videos
- Reservation Creation Using New Shortcut Tab Video
- Rate Plans (Unit Types) Video
- Editing a Payment Date Video
- Check In Wizard Training Video
- Configuring Calendar Options Video
- Social Settings Video
Dashboard
- Understanding the Dashboard
- Configure Dashboard Settings
- Reservations Today - Dashboard Widget
- Bulk/Batch Printing Letters
- Tasks - Dashboard Widget
- Key Items
Occupancy Map
- Apply Custom Colors to Reservations
- Customizing the Occupancy Map
- Book by Type Mode
- Occupancy Map Unit Color
- Special Events, Holidays, and Notes on the Occupancy Map
- Mark Units Out of Service
People
- Adding a Contact
- How to Edit Guest Details
- Understanding Public and Private Notes
- Merging Contacts
- Printing Envelopes and Address Labels
- Repeat Guest Auto Tag
Reservations
- Group Members - Payments & Letters
- Reservation Creation through New Shortcut Tab
- Searching and Filtering Reservations
- Make a Reservation
- Generate a Letter
- Reservation and Guest Check In and Check Out
Invoices
- Payment Links - Allow guests to make payments at any time!
- Transfer Separate Invoices for Group Reservation
- Updating Invoices from CSV Conversion
- Invoices - Filtering and Searching
- Creating Invoices for Retail/Point of Sale (POS) and Reservations
- Printing or Emailing an Invoice
Gift Certificates
Reports
- Payment Reports for Credit Card Transactions - Shift4
- Enhanced Reports - Scheduled Report Feature
- Guest Lifetime Value Report
- Tax Calculations
- Links to Old Reports
- Sorting Columns on Reservation Reports
Configuration - Your Business
Configuration - Units
Configuration - Rates and Taxes
- Defining Revenue Accounts
- Managing Taxes and Tax Seasons
- Creating and Using Fees
- Set Up A Point of Sale Category
- Set up Point of Sale Items
- Edit Point of Sale items
Configuration - Customization
- Creating People Tags
- Creating Reservation Tags
- Custom Fields and Dates
- Adding Custom Date Type Fields
- Deleting Custom Fields and Dates
- Configure Deposit Policies
Configuration - Email and Letters
- Letters and Templates
- Creating a Letter Template
- Using Letter Codes
- Letter Codes
- Setting Your Default Letters
- Adding an Image to a Letter
Cloud Booking Engine
- Promoting Your Booking Engine on Your Website
- Revenue Tracking Using GA4
- Booking Engine Configuration Options
- Booking Engine Bookable by Unit Type (grouped by Rate Plan)
- Adding an Image to a Room, Rate, P.O.S. Item, or Package
- Automatic Deposits and Gift Certificate Payments on the Booking Engine