View credit card information

Although rezStream Cloud does not store credit card information, you can always securely view credit card information for your guests by using the Shift4 interface. This works differently depending on if you are using Shift4 in a fully integrated way to process cards or just using the 4Word interface for capturing credit cards (and using something else to process credit cards).

• Using 4Word
• Using Fully Integrated Shift4 

If you are using 4Word:

1. Open the reservation and then select View: 
2. Click on View Card at Shift4.
3. Click on the 4Word website at Shift4 link that appears in Step 1 and log in using the login. information that you set up when you registered the account.
4. It will prompt you to enter the 4 words that appeared in Step 2.
5. You can view the credit card number as many times as you like, however it will only allow you to view the CVV code (security code) once.

If you are fully integrated with Shift4:

This first section will only need to be done once.

1. Log into your Administrator account in DollarsOnTheNet.
2. Select Settings and then User Maintenance.
3. Select the administrator account.
   
   1. NOTE: If you see anything in the password field in this next screen, delete it.
4. Scroll down and then uncheck the mask card information box.
5. Click Update User.

After this anytime you need to see a full card number you can:

1. Log into your Administrator account in DollarsOnTheNet.
2. Go into transactions and select the transaction with the card number you wish to view.
3. Within the transaction, you should see an eyeball next to the credit card info.
4. Click on the eyeball and you will be able to view the full card number. It will show you the credit card number for 10 seconds at a time. You can click at the top of the window to refresh the timer if you need more time.