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Adding Source/Reason Fields

The Source field identifies how a guest heard about your property, while the Reason field indicates why the guest is staying at your property. 

To add a Source field option, go to Configuration

Under the Customization section, choose Source of Contact and Reason for Stay

You will notice two tabs at the top of the screen. One for Sources and one for Reasons. The selected option will be highlighted in blue. In this example, Sources is the current selection:

Click on Add New Source from the top right corner of the screen.

Enter the Label for the source (such as Newspaper), and if you want the option available on the booking engine, toggle Yes to Selectable on the Booking Engine. Ensure to select Save Source from the top right corner. 

To create a new Reason, select the Reasons tab from the top of the screen:

Click on Add New Reason from the top right.

Enter the Label (such as Business), and if you want the option available on the booking engine, toggle Yes to Selectable on the Booking Engine. Ensure to select Save Reason from the top right corner.  

Source of Contact can be added to either the contact data (selecting the person from the People tab) or from a reservation, in the Notes and Details section

Reason for Stay can only be added to the reservation screen but is also located under the Notes and Details section.