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Creating People Tags

People tags provide a simple way to organize and recognize key guest groups at a glance, allowing staff to quickly identify preferences and priorities and deliver a more personalized experience.

  1. Navigate to Configuration
    1. Go to the Configuration section.
    2. Under the Customization heading, select People Tags.ptags1.jpg

  2. Add a New Tag

    1. Click the Add a New Tag button in the upper right-hand corner.

    ptags2.jpg
  3. Define Your Tag
    1. Name: Enter the tag name (e.g., VIP).
    2. Automatic Trigger: Enable the "Repeat Guest" feature. See link: Repeat Guest Auto Tag

      3. Color: Choose a color to make the tag stand out (e.g., red).

      1. Flag as Important: Enable this option if you want the tag to be highlighted.

      2. Click Save.

    With your people tag created, let’s look at how you can start applying it to guest profiles and using it effectively

    Watch this short video for a complete walk-through: