Take these steps to add guest's arrival time on your housekeeping notes field.
- From the navigation menu click Configuration > Custom Fields and Dates
- Click Add New Custom Field in upper right corner
- Enter the name of your field in the Label (Example: Arrival Time)
- Select Reservation under the Apply To setting
- Toggle the Flag as Important? to the on position
- Click Save Custom Field in the upper right-hand corner
- Once you do that, the location of that field will be on the reservation details screen in the Notes & Details on the far right.
Once you enter the guest's arrival time in the Arrival Time custom field on the reservation, that information will appear on your housekeeping report. This allows your housekeeping team to see when guests are expected to arrive, helping them prioritize room cleaning and prepare accommodations before check-in.
Important: Be sure to enter the arrival time on each reservation, as creating the custom field does not automatically populate this information.