Set up Point of Sale Items
Properties often sell additional items or services to guests during their stay such as gift shop merchandise, lift tickets, or activity packages. These items are managed in the Cloud PMS under Configuration > Rates, Taxes > POS.
Before creating POS items, you must first set up at least one POS Category. If you have not done that yet, see: How to Create POS Categories.
Create a POS Item
Once your POS Categories are created, follow the steps below to begin adding items.
- From the Configuration page, click POS under the Rates, Taxes section.

- Under the Items tab, click Add New Item in the upper right corner.

- On the Create POS Item page, complete the required fields.
- Select the POS Category
- Enter the item name, description, and price
- Select a revenue account and tax group (if applicable)
- If you want the item to be available for purchase on the Booking Engine, toggle Sellable to ON.

- Click Save Item in the upper right corner.
Posting POS Items to a Guest Invoice
POS items can be manually added to a guest invoice at any time.
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Open the invoice.
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Click Add POS.
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Enable POS Items in the Online Booking Engine
If you want guests to be able to purchase POS items online:
- Go to Booking Engine > Settings.

- Toggle Sell Point of Sale Items Online to ON.
- Click Save in the upper right corner.

POS items will appear under Enhancements in the Booking Engine.
