Booking.com has a very specific activation process that must be followed verbatim. If you have problems with the process, please contact your booking.com account manager for assistance, as we are unable to initiate this process for you (it's a security measure with booking.com).
Please note that after the connection is completed:
- all updates of Rates, Availabilities and some restrictions (MinLos, MaxLos, Closed to Arrival, Closed to Departure) will be sent to Booking.com exclusively through myallocator. Manual entries for these parameters will no longer be possible on Booking.com's extranet (settings will be not clickable or not visible).
- Rates & Availability grids will only be visible for monitoring and conformity checks.
- Some restrictions still can be configured on Booking.com (for example, same-day bookings or minimum advance reservation). Please contact your Booking.com Account Manager to check which settings can be edited and ask them to provide you access to setup them
The first step is to log in to your booking.com extranet. This is because booking.com requires the connection process to start on their side.
- https://admin.booking.com
- Enter your property username
- Enter your property password
Note: If you have forgotten your booking.com extranet login, please contact booking.com customer support directly.
Full Extranet
This extranet is the full version that booking.com typically provides. If your extranet looks like this, click:
- Account
- Channel Manager
Once you click "Channel Manager" the next step is to select MyAllocator as your channel manager of choice.
Once the request has been submitted, you will need to follow the below steps to ensure the connection is correctly enabled.
- Click on 'Connect your channel manager'
2. Select MyAllocator by Cloudbeds (MyAllocator)
3. Select features to integrate with the channel manager - Reservations, Rates & Availability and click 'next'
To complete the request of connection, accept and agree to the Terms and Conditions by clicking on Accept. At this time, you will be receiving the Contract by email.
Upon your request of connection, you receive a notification email along with the contract XML Signup Agreement with Booking.com. The channel manager receives as well an email notification with your data and will confirm you back once all the settings have been completed. After that, you will receive an email below
Once you submit the request, MyAllocator will confirm the connection within one business day.
You can check the status of the request from the extranet under the Channel manager link at any time.
Once the request for connection has been confirmed from the MyAllocator side, you receive an email asking to complete the activation as below.
- 'Click Here' to confirm the connection.
Click on ‘I confirm the connection with Test provider’. The connection will be enabled.
The connection is now live. You are required, based on the settings agreed with your channel manager, to send a full refresh of rates & availability to make the property available for selling.
Read the instructions located here to finish the connection: Connect Your Channels and map your rooms
Please note that after the connection is completed:
- all updates of Rates, Availabilities and some restrictions (MinLos, MaxLos, Closed to Arrival, Closed to Departure) will be sent to Booking.com exclusively through MyAllocator. Manual entries for these parameters will no longer be possible on Booking.com's extranet (settings will be not clickable or not visible).
- Rates & Availability grids will only be visible for monitoring and conformity checks.
- Some restrictions still can be configured on Booking.com (for example, same-day bookings or minimum advance reservation). Please contact your Booking.com Account Manager to check which settings can be edited and ask them to provide you access to setup them