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rezStream Channels Configuration

As a rezStream Channels user, you can easily make a variety of changes to enhance your management experience.

To get started, just click on Integrations → rezStream Channels in rezStream Cloud and check out the following new features:

Settings: 

To access Settings, click the gear icon in the upper right corner.

  • Email Notifications: You can now customize who receives email notifications whenever a reservation is made, modified, or cancelled.
  • Booking Window: Adjust the booking window to better fit your needs (default is 365 days).
  • Same Day Booking Window:  Set your same-day booking cutoff time, or select "All Day" to keep the booking window open.
  • Guest Types: During your rezStream Channels onboarding, adults, children, and pets (if applicable) will be automatically mapped based on your booking engine settings. If shorthand labels are used, manual adjustments will be required. If you add new guest types later, you'll need to assign them to the closest matching category: adults, children, or pets.

Units Tab:


  • Mapping and Rate Adjustments: Review your unit and rate mappings that are in place to promote on your associated channels. If you need to apply rate adjustments at the unit level (by dollar or percentage), please reach out to Support for assistance. Otherwise, rate adjustments can be made at the channel level.
    • To map a new channel's room type, click the "+Add New Channel Room Type" button. Then, enter the Title reflecting the OTA unit name, select the Mapped Units and/or Mapped Unit Types, choose the rate plan by clicking the "+Add Rate" button, and press the "Save" button once complete.

Channels Tab:

  • Channel Mapping: Map newly connected channels and view your currently mapped channels.

    • To connect a new channel, click the "+Create" button, then select your desired channel from the "Channel" dropdown. In the "Title" field, enter your business name. Next, complete the Connection Settings. Fields may vary depending on the channel. Once finished, click "Save." After saving, navigate to the Mapping tab to review existing mappings for that channel based on your previous configurations in the Units tab. If you need to add new room types or rate plans, you can make adjustments in the Units tab before finalizing your setup under Channels → Mapping.

  • Channel Rate Adjustments: Modify rates by dollar amount or percentage for all mapped units.

     
    • To make adjustments, select the "Actions" dropdown, click "Edit," go to the "Channel Settings" tab, adjust the "Rate Logic" dropdowns as needed, and press the "Save" button once complete.

If you have any questions or need assistance, feel free to contact us at Support@rezStream.com or call 303-872-0220, ext. 2.